Army Community Service (ACS) Division
Program Manager: Michael Doorbal
e-mail: Michael.Doorbal@usma.edu
Building 622, Swift Road, West Point
PHONE: (845) 938-5653/4621 
DSN: 688-4621/2519
FAX: (845) 938-3019
Financial Readiness Program (FRP)
FRP strives to create informed consumers by offering consumer education classes and individual budgeting counseling. FRP focuses on improving military member's financial status and consumer knowledge. 

Services include:  
Consumer education classes
Budget development & record keeping 
Debt liquidation
Consumer rights and obligations
Complaint resolution
Individual counseling

The Army Emergency Relief (AER) Program
The AER program provides emergency financial assistance in the form of loans and grants to active duty and retired Army personnel and their families in times of financial distress.


Helpful Tips:
1. Obtain a yearly credit report. The three major companies are:
TransUnion Corporation (800) 916-8800
Experian (888) 397-3742
Equifax (800) 685-1111

2. If you want telemarketers to stop calling your home, register with the “Do Not Call” Registry.For the Federal Government contact http://donotcall.gov/default.aspx or call 1-888-382-1222 from the telephone you wish not to be called. New York State can be contacted by calling 800-697-1220 or online at www.consumer.state.ny.us

3. For every pre-approved credit offer you receive, an inquiry has been made into your credit report. The number of “hits” on your account may work against you. To exclude your name from a list of prescreened names for a two-year period, call the OptOut Request Line at 888-567-8688.


MWR  facilities are for eligible personnel only.
Active duty and retired military personnel, Air National Guard and Reserve personnel, family members of the above, DoD and retired civilian employees, and cadets are eligible to use MWR facilities. Proper identification may be requested by staff.