USMA MWR: ACS Relocation Readiness

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Army Community Service (ACS) Division
Program Manager: Monica Orecchio
e-mail: Monica.Orecchio@usma.edu
Building 622, Swift Road, West Point PHONE: (845) 938-3487
DSN: 688-3487 FAX: (845) 938-3019

Outbound Services

Plan Your Own Move
MilitaryINSTALLATIONS and Plan My Move, are two new helpful features from MilitaryHomefront.com to provide you with the tools to successfully plan your next move.

MilitaryINSTALLATIONS provides telephone numbers, directions, installation overviews, local weather programs, and other helpful services on more than 250 military installations worldwide.

MilitaryINSTALLATIONS is an automated information system designed to provide relocation information on all military installations. Specific information contained in Plan My Move includes: education, employment, housing, relocation services, support services, medical and dental.

MilitaryOneSource is provided by the Department of Defense at no cost to active duty, Guard and Reserve (regardless of activation status) and their Families. It is a virtual extension of installation services. Visit MilitaryOneSource today at or call 800-342-9647.

"Military Youth on the Move” provides information and advice on moving with youth. Moving can be especially difficult on children, particularly teenagers. Help prepare them for this experience by referring them to this link. With preparation, knowledge and understanding, our military children can become self sufficient and make their next military move a great one.

Newcomer’s Orientation and Welcome (NOW)
Newcomer’s Orientation & Welcome trips and activities will be conducted in order to assist Soldiers and their Family members in getting acclimated to their new community. We will offer trips in and around New York City and the Hudson Valley area. Our goal is to get newly arrived personnel out into the community and to showcase all that the area has to offer. Trips will be conducted in partnership with LTS. Please click here to see what trips we have in store for the next quarter. The target audience for the NOW trips and activities are newly appointed civilian employees, newly arrived Soldiers and their Families.

Lending Closet
The Lending Closet provides basic housekeeping items for temporary loan to incoming and outgoing Families and in other cases as appropriate. Items include kitchen kits, toasters, coffee-pots, microwaves, tables, chairs, inflatable mattresses, cribs, high chairs, child car seats, irons and ironing boards and other items. Initially these items are loaned out for 30 days. If additional time is required, requests for extensions are granted in 2 week increments. We do not provide linens due to sanitary concerns.

Relocation Counseling
Relocation Counseling is provided in the Relocation Readiness office to help devise a relocation plan for your PCS move.
Information and resource materials, which include, Plan My Move, Relocation Website Booklets, Installation PCS-TDY Guides,
Relocation Tri-folds, and in-processing checklists are provided to assist you during the relocation process and to answer your questions. Counseling also includes assessing the Soldier’s individual or Family needs and particular relocation circumstances. Whether the Soldier and/or Family member needs to vent or discuss the current situation for stress relief, or whether more extensive discussion is needed on a wide array of topics, from schools, to housing to jobs, extended counseling on these and other topics is available from
ACS Relocation Readiness. Appointments may be made by calling (845) 938-3487/4621.

Sponsorship Program
ACS offers training to Soldiers and units on the Sponsorship Program. AR 600-8-8 regulates the operation of the Sponsorship Program. Units can set up group trainings to be held either at ACS or on location in your unit. Sponsorship Training can also be done online by the individual Soldier at his/her leisure. Call ACS Relocation Readiness for more information (845) 938-3487.

eSponsorship Application
and Training

In-Processing Brief
In-processing briefs are conducted Mondays at 1pm and Wednesdays at 9am. During the months of June and July, we add an
additional day (Fridays at 9am) in order to better accommodate Soldiers arriving during the summer. At this In-processing Brief,
ACS services are reviewed, and the Soldier’s current status and condition upon in-processing are discussed. A welcome packet and MilitaryINSTALLATIONS booklet is available if you have not yet received one.

Reentry Briefs
This brief is offered immediately following the in-processing brief. It addresses the logistical, financial and psychological adjustment that must often be made when returning from an overseas tour. Only Soldiers who have recently re-deployed are required to attend this brief as well.

Overseas Orientation Briefing
This briefing is mandatory for Soldiers moving overseas. Family members may attend the brief if they choose. Information provided includes: PCS process and procedures, financial entitlements, shipping household goods, port calls, family travel, legal assistance for claims and shipment of POV and pets. Cultural information is provided at the overseas briefing to those moving overseas.

Hearts Apart (Formerly “Waiting Families”)
Hearts Apart is a support group and a forum for Families of Soldiers who are deployed, on extended TDY, or on unaccompanied tours. Information is provided to update Families about what's happening on West Point and in the surrounding community. The group meets monthly to allow participants to discuss their feelings and share experiences with others during the separation. Quarterly activities are also offered. For information or to sign up, contact us at (845) 938-3487/4621.

Multicultural Services

Citizenship Assistance
The Relocation Readiness Program will assist eligible family members in obtaining and submitting their citizenship application and act as a liaison between the member and the U.S. Citizenship Immigration Service (CIS), when required.

English for Language Learners (ELL)
The Relocation Readiness Program provides English for Language Learners classes for Soldiers and Family members that wish to learn or improve their English language skills. Classes are FREE. We follow the academic calendar for West Point schools. Classes begin in September and finish up in May. Classes meet for 8 weeks at a time. Enjoy practicing and learning English in a relaxed and fun environment. Meet friends and make lasting connections. Classes are held on-post for foreign-born spouses and Soldiers and anyone seeking English language instruction. Referrals for cross-cultural training and cultural mediation services/resources are available.

International Spouses and Travelers Club
The International Spouses and Travelers Club offers an opportunity for socializing, games, door prizes and refreshments in a fun and entertaining environment. If you are a foreign-born spouse or just enjoy travelling, this is the club for you. We will meet monthly to share information, trivia and food from selected countries and cultures. Call the ACS Relocation Readiness Program for more information at (845) 938-3487.

Immigration Services

The American Immigration Lawyers Association Military Assistance Program provides a pro bono program for military members. For more information click: http://www.aila.org/content/default.aspx?bc=11836|15767|18676|24108
A pamphlet presenting questions and answers for Soldiers and Families seeking the naturalization process for citizenship. For more information
click: http://www.ftc.gov/bcp/edu/pubs/consumer/general/gen08.pdf

For additional Relocation Readiness information call (845) 938-3487/4621 or DSN 688-3019.

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MWR facilities are for eligible personnel only.
Active duty and retired military personnel, Air National Guard and Reserve personnel, family members of the above, DoD and retired civilian employees, and cadets are eligible to use MWR facilities. Proper identification may be requested by staff.