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Army Community Service (ACS) Division
Program Manager: Josephine Toohey
e-mail: josephine.toohey@us.army.mil
Building 622, Swift Road, West Point
Phone: (845) 938-5655/4621 
DSN: 688-5655 FAX: (845) 938-3019
 

The Exceptional family Member Program (EFMP) is a Department of the Army (DA) Program to assist you through selective assignments and reassignments as you travel with your special needs family members(s). The EFMP is designed to include all eligible Family members: children, spouses, and dependent relatives with special needs requiring ongoing medical treatment or special educational services.

Army Community Services (ACS) here at West Point is committed to helping to improve the quality of life and the well-being of our Soldiers and Family members. The ACS EFMP seeks to ensure that all Families with physical, emotional, developmental, or intellectual disorders receive prompt and adequate information, referral and assistance to appropriate services and resources.

I am looking forward to assisting you in obtaining information on local educational and health-related services and programs, in addition to obtaining information on services/programs available at other locations. ACS is located in Building 622, Swift Road, West Point. Telephone number (845) 938-5655/4621, DSN 688-5655, 1-800-337-3445 or email: josephine.toohey@us.army.mil.

Josephine Toohey
Exceptional Family Member Coordinator
Army Community Service

What is the Exceptional Family Member Program?

The Exceptional Family Member Program (EFMP) is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated medical, educational, housing, community support, and personnel services to Families with special needs.

Who is an Exceptional Family Member?

An Exceptional Family Member is a Family member (child or adult) with any physical, emotional, developmental, or intellectual disability that requires special treatment, therapy, education, training, or counseling.

Who must enroll in the program?

The following Soldiers with Exceptional Family Members must enroll in the program:
1. Active Duty Army 2. U.S. Army Reserve (USAR) Soldiers in the USAR-Active Guard Reserve (AGR) program and other USAR Soldiers on active duty exceeding 30 days. 3. Army National Guard personnel serving under authority of Title 10, United States Code and Title 32, United States Code. Department of the Army civilian employees do not enroll in the program. However, they must identify Family members with special education and medically related service needs each time they process for an assignment to a location outside of the United States where Family member travel is authorized at Government expense.


How does a Soldier enroll in the program?

The Soldier contacts the nearest medical treatment facility EFMP point of contact to begin the assessment process and to obtain the enrollment forms: DD Form 2792 (Medical), DD Form 2792-1 (Special Education). Once the forms are completed, they are forwarded to the appropriate regional medical center for coding and on to Army personnel agencies who enroll the Soldier into the program. At West Point, once the EFMP enrollment forms are completed, the Family can call the Keller Army Community Hospital EFMP Coordinator at 845-938-6881 to schedule an appointment for initial enrollment review or for an update review. After the review is complete, the paperwork is forwarded to Walter Reed Army Medical Center for coding and processing.

Does enrollment have any impact on the Soldier’s career?

Enrollment in EFMP does not adversely affect selection for promotion, schools, or assignment. Information concerning enrollment in EFMP or any of the data used in the program is not made available to selection boards.

What are the benefits of enrollment in the program?

Enrollment allows assignment managers at Army personnel agencies to consider the documented medical and special education needs of Exceptional Family Members in the assignment process. When possible, Soldiers are assigned to an area where the medical and special education needs of the Exceptional Family Member can be met. This will depend on the valid personnel requirement for the Soldier’s grade, specialty, and eligibility for the tour. All Soldiers are still eligible for worldwide assignments.

Are special education needs always considered in the military personnel assignment process?

Special education needs are only considered in assignments outside the United States. Assignments within the United States are not based on the educational needs of children. Every local school system must obey public laws regarding the provision of special education.

EFMP Helpful Downloads

Exceptional Family Member Program Brochure
EFMP Rights and Responsibilities
Respite Care Pamphlet
Special Needs Accommodation Process Team Pamphlet (SNAP)
SCOR for Adults
SCOR for Children

EFMP Helpful Links:

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FMWR  facilities are for eligible personnel only.
Active duty and retired military personnel, Air National Guard and Reserve personnel, family members of the above,
DoD and retired civilian employees, and cadets are eligible to use FMWR facilities. Proper identification may be requested by staff.